Ugh. I’m sorry. It’s just so important to document document and save those service logs.
I haven’t held my own contracts since 2011. When I got into it (I was under the impression I would get sued) the overhead was a lot diff then it is now. I have been a sub since then for a private company. Unfortunately, the writing is on the wall for that company as the work has gotten less and less over the years. It’s a real shame because I enjoy doing it but they make it next to impossible to do it anymore