I suppose anything is possible, but the lines in our neighborhood are all buried. The box is on the edge of my property and the line is buried under the driveway and comes up next to the electric meter on the other side of the driveway.... probably 30-40 feet away.
The tech today replaced the “filter” In the box, whatever that is. Ran all new line from the box to the house... grounded the cable wire... boxes up all the connections on the outside of the house... and added a “booster” inside the house.
Im a little annoyed that the previous 4 visits didn’t reveal any of these problems, which this tech said were “pretty clear”
I know I’ll probably be out of luck, but I’m going to fight them tooth and nail for some sort of refund. Absolutely crazy.