Getting back to the whole internet in no man's land thing, why can't Mitch say he works from home and needs someone here to fix it immediately? Unless he already did that? I picture like that movie Funny Farm with Chevy Chase and the mail man. The cable guy just effs with poor Mitch. Drive's by, pretending to come and fix it only to peal out and laugh. I wonder if the schools there use rock walls for a chalk board?