Not at all saying it is not good I would just be very angry if I had to shell out the cost of another mower 3 years into it. @Mount Joy Snowman they sell Ego at Lowes, Amazon, Ebay, and many local Mower shops.  I think Home Depot is one of the few places you cannot get one.   The Local Mower shop is not a bad idea as they will help with small issues.