Is anything in the state of ma efficient? My wife got a letter saying she owed back all of the 13k in unemployment she received last year. She was obviously sent for a loop, and when she spoke to a rep, the rep said it could most likely be attributed to a “computer glitch” of some sort, but that her avenue to correct the issue was to file an appeal.
That was 8 weeks ago, and we haven’t heard word one about an appeal status or date or anything. So naturally, this continues to loom over us.
It’s unbelievably frustrating.